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Contact & Support

Need help? We're here for you. We typically respond within 24–48 hours.

Support

For technical issues, account help, or bug reports, please contact us at:

Frequently Asked Questions

Simply download the app from the App Store, grant full photo library access when prompted, and let RéelYou analyze your photos. The app will create your personalized 2025 recap automatically. Think ot it as a Spotify Wrapped meets personality test for your pictures.

RéelYou needs full access to your camera roll to analyze your photos and create your personalized recap. All processing happens on your device, powered by Apple Intelligence, and we never upload your photos to our servers. We don't even own a server. See our Privacy Policy for more details.

Your photos are analyzed entirely on your device. We use Apple Intelligence to understand patterns in your photos, but we never store, upload, or share your images. Based on this analysis, we create your personalized 2025 recap. That's it.

No. All photo analysis happens locally on your device. We don't store your photos or personal data. Any insights or statistics generated are only visible to you. Only you can decide to share it with friends. Check our Privacy Policy for complete details.

RéelYou is a fun and safe way to reveal your true personality through your pictures. Our privacy-first approach means all photo analysis happens locally on your device, you can even enable airplane mode the whole time to be 100% sure. To be honest, one of the reason we build this app is to demonstrate how much personal information you reveal when you give apps access to your photos. Especially if the app has something else to sell.

RéelYou starts free with insights from up to 1,000 photos. Unlock the full yearly analysis, every photo, every reel, every stat, with a one-time purchase. Add unlimited friend compatibility and comparison features with an optional second unlock. We don't sell subscription, ever.

You can purchase a full 2025 analysis only, friends comparison only or both with a one-time purchase (most popular). Once it's done, the app invites you to re-run the analysis. Alternatively, you can delete your data in the settings and start again, this time with the full analysis automatically enabled.

First, try closing and reopening the app. If the issue persists, make sure you've granted photo library access in your device settings. If problems continue, please contact us at support@reelyou.app with details about the issue.

Please email us at support@reelyou.app with a description of the bug, what you were doing when it occurred, and your device model and iOS version. This helps us fix issues quickly.

Yes! You can share your RéelYou story through the app's sharing features. Your results can be exported as images or shared directly to social media platforms.

Since all data is stored locally on your device, simply deleting the app will remove all associated data. You can also use the "Delete my data" button in the app's settings. If you have any concerns or need assistance, contact us at support@reelyou.app.

General Inquiries

For partnerships, feature ideas, or early access inquiries, reach out to us at hey@reelyou.app.

You can also share structured feedback through our feedback form.

Still need help? Don't hesitate to contact us at support@reelyou.app.